Archive for April, 2009

Green Pest Control – Green Conference

Friday, 24 April, 2009

“It’s not easy being green…” Kermit the Frog had it wrong. Doing what’s right for the customers, the employees, and the world is EASY. Offering the customers an alternative solution to their pest problems is a good thing. Heck, if you have a customer that’s sensitive to A and B then find C for him, don’t just throw her under the bus. The only thing you should be throwing under the bus is the bugs. If you don’t want that customer then send them our way.  So if you want green, greenier, or the greenest then you let us know and we will figure out what works best for you. 

What’s that? Green Pest Control is still undefined? There are pest control companies “Green Washing” out there?  Hey, don’t judge me based on what company XYZ or ABCD did or said.  Try out the service for yourself.  Call it green if you want, call it purple, pink, or red.  What it comes down to is this, #1-Is the pest control effective? #2- Can I, the customer, rest and breathe easy? and #3… “Are you, the pest control comapny, improving the service?”. 

Yes, we are doing the best we can.  Yes, you can be assured that we are professionals.  And Yes, we are moving forward, improving our service and “getting Greenier.”

Pesticides could be fatal

Thursday, 23 April, 2009

Pesticides could have been fatal for two children. Middle east pest control company being prosecuted for the fatal use of pest control products. There are also 4 other middle east pest control companies being prosecuted for using restricted pesticides. These PCOs and others should be held responsible for breaking the laws. This is a rare case in which the PCO’s actions could have been fatal to humans, but the laws are in place for this reason. Perhaps the EPA is a little more restrictive then many PCOs would like, but the public and responsible pest control companies appreciate the good intention behind pest control regulation. We advise all to consider the possible consequences of their actions and to act responsibly.

2009 Bed Bug Report

Tuesday, 21 April, 2009

Bed Bug Problem is spreading. Estimates bed bug problem continuing to grow. EPA has no clear solution. PCOs struggle to combat these pests. Apartments and hotels are not the only businesses affected as airliners and movie theaters are also reporting problems. EPA contemplates a Public Health Notice.

5 Stars: Very Professional Austin Pest Control Service. (by Michelle Y.)

Tuesday, 21 April, 2009

We have been extremely pleased with the service Bulwark provides. We recently recommended Bulwark to friends in Austin and they have been thrilled as well. The technicians are always polite and well spoken. I appreciate the fact that we often have the same technician, who already knows our house and our pest control issues. This is an extremely professional operation, and they go out of their way to make the customer happy.

5 Stars: Very Professional Austin Pest Control Service. (by Michelle Y.)

Tuesday, 21 April, 2009

We have been extremely pleased with the service Bulwark provides. We recently recommended Bulwark to friends in Austin and they have been thrilled as well. The technicians are always polite and well spoken. I appreciate the fact that we often have the same technician, who already knows our house and our pest control issues. This is an extremely professional operation, and they go out of their way to make the customer happy.

5 Stars: Very Professional Austin Pest Control Service. (by Michelle Y.)

Tuesday, 21 April, 2009

We have been extremely pleased with the service Bulwark provides. We recently recommended Bulwark to friends in Austin and they have been thrilled as well. The technicians are always polite and well spoken. I appreciate the fact that we often have the same technician, who already knows our house and our pest control issues. This is an extremely professional operation, and they go out of their way to make the customer happy.

The Most Productive Highest Quality Service Company In The World.

Friday, 17 April, 2009

Bulwark‘s Objective:
“The Most Productive Highest Quality Service Company In The World.”

How are we doing?
Google ranks us #1 for that search, so it seems that we get their vote.

Thanks Google!

Thank You Darcey for your Review!

Thursday, 9 April, 2009

Bulwark recently received this report from Darcey, a Austin Pest Control Customer, about Bulwark’s pest control service:

Report Date: April 04, 2009
Description Of Work:
Put down bait and sprayed perimeter of my house for ants.
Customer Comments:
I’ve used Bulwark for a couple of years and they are always very efficient from the receptionist to the tech, but I wanted to give accolades to the gentleman who took care of my ant problem today. Wills was truly great, very friendly and seemed to genuinely enjoy his work. Excellent customer service, and I haven’t seen an ant since. Thanks Wills.

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie’s List? no

If no, what was the other source? I believe it was a flyer in the mailbox

Why did you choose this contractor? I needed an exterminator at the time

Have you used this company before? I’ve used this company before

What did you like most about this contractor? Always friendly and responds quickly when there’s a problem

What did you like least about this contractor? I really have no complaints

What surprises came up during the course of the work? Just an incredibly personable tech

What words of advice would you give other consumers considering this contractor? No advice, you’ll be happy with the service

What words of advice would you give the pest control company? Clones of Wills

Bulwark was happy to report that Wills received his praise and little bonus for making you smile.