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Bulwark gets an A+ on their report card!

August 03, 2009
Debbie B.
Category:
Pest Control/Exterminating
Work Done:
Yes
Hire Again:
Yes
Home Build Year:
1999
Description Of Work:
We had experienced ants coming into our garage and home. This had been going on for a few months. Then I heard a “critter” scratching around in our attic. That prompted me to call an exterminator and take care of both problems. Bulwark got me quickly on their schedule. Very personable, knowledgeable man came and sprayed inside and outside for the bug problem. Also set a trap in the attic and bait boxes in the back yard to catch the RATS – PLURAL!! Eeeck!!! (determined by the type and amount of “droppings” found in attic). They came back 2 weeks later to check the traps (found 1 dead rat). They are coming out 2 weeks from that follow-up date to check again. They’ll keep coming until that problem is resolved. Thank goodness!!

Page Of Happiness Nominee

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money’s worth.

How far in advance did you schedule the work? within a week

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I’ve used this company.

What did you like most about this contractor? professional, prompt, thorough, friendly

What surprises came up during the course of the work? none

What words of advice would you give other members considering this contractor? I recommend them.

What words of advice would you give this contractor? Keep up the good work!

To sum it up: I am very impressed. Both techs that have come out are friendly, knowledgeable, thorough and productive. We signed up for their every-other-month maintenance since we have had recurring problems with fire ants.

Thanks Debbie!

We are grateful for your feedback! Fire ants are a big problem in the Austin area and regular pest control is required to keep these aggressive ants under control. A fire ant queen can produce over 1000 new eggs a day!  Yikes.  It’s also interesting that the queens fly in to start new colonies.  These new colonies will go unnoticed for few days to a couple of weeks until the queen is ready to hatch out her eggs.  Then they push up those easy to spot fire ant mounds placing the eggs near the top so that they can heat up and start blowing up like popcorn.  Pop, Pop, POP!  And out come your newest harvest of fire ants!

But don’t worry!  We’ve got you protected.  Even when these mounds pop up in between your regular visits!  Just call us up and we will be out within 48 hours to treat the fire ants at no extra charge.

Want fire ant control in Austin?  Call us today!

Austin Ant Control is only one of many services provided by this Austin pest control company.

Any summer in Austin brings out the heat and the worst in all of us by the time July hits! The last thing you need is to find your home invaded by all types of spiders, bugs, wasps, and mice who do not want to be out in the heat any more than we do. I cannot imagine facing Texas without a guy like Roger to fight the battle of the bugs for me. I know that Bulwark has many good employees, but the guy on the front line is the one I must talk about. Roger always comes with a smile on his face and eager to fix whatever is going on around or in my house. It does not matter if he comes early in the morning or I am the last person of the day. He is always working with a smile on his face and concerned about my needs. Everything is done in a fast pace and with a great care to being complete and thorough. I would never leave Bulwark as long as Roger works there. He should be CEO as far as I am concerned. He IS Bulwark! Bulwark is good because the contact people to your customers are doing a job of 120%. I hope you pay them well for being your front line crawling in attics and working outside in 100+ temps. This is the absolute truth….no frills added. This is the working person at their best and I truly appreciate it.

Sincerely…
Jean D.
Austin, TX 78732

Thanks Jean for the kind letter.  We do appreciate our employees and understand that their jobs aren’t easy.  We have and do feel that its our employees that make the difference.  You may be able to find  similar products, similar trucks, and similar equipment somewhere else.  But you won’t find the same Roger, or the same Russel, or same Silver.  We do believe that the front line is where we need our exceptional employees. Its a family pest control business, run like a family, and tied together like a family.

Experience the Difference.

We received this email yesterday from a local Austin resident-

“I found a few winged insects in my home tonight and I am unsure if it is a flying ant or termites.” -Cain C., Austin, TX

Great question Cain. How can you tell if it’s a winged termite or a winged ant?

The winged termite and winged ant look similar. They can both be dark in color and have very long wings. Termites, however have rounder bodies and shorter legs, for the most part. Ants are usually larger and have a bend in their antenna. But the biggest give away is that ants will have a “waist” between the upper body and lower body. The ant’s abdomen essentially looks like a big butt. Here is a perfect photo to show the difference:

The difference between a winged ant and a winged termite

My guess without seeing the insect would be that its an ant, as it is ant season right now and those reproductive ants are out looking to establish new colonies. But being either an ant or a termite a winged insect means that they are reproductives so get rid of it and then you better start looking for the main colony.

To watch a video on ant colonies visit: http://antguru.com/2009/antcontrol/ant-guru-video/